Serena sits in Dubai, and cleaning here has its own rhythm: access rules, parking, and timing that a vendor who knows the area already understands.
Download the appBook on WhatsAppWhat makes Serena specific for cleaning is a mix of housing type and access: primarily residential, so most bookings are villa or apartment work and timing follows family routines, with the practical constraints that come with it.
Vendor availability is steady and lead times are typically short. Most window cleaning jobs in this kind of area take around 2–6 hours, though access and scope shift that.
Glass, tracks and frames, inside and reachable outside.
Free to download, free to browse. You only pay when you book a job.
Get it on your phoneWhatsApp usThe honest answer on cost is a range, not a figure. For window cleaning the typical band is AED 35–90 per hour, and you see each vendor's position in it before committing.
| work | typical AED |
|---|---|
| Materials and supplies surcharge, per visit | AED 10–30 |
| Regular clean, 2-bed apartment (3–4 hours) | AED 120–350 |
| Deep clean, 1–2 bed apartment | AED 400–900 |
Nothing is charged until you have chosen a vendor and seen their number. There are no surprise call-out fees.
Most UAE cleaning companies quote two rates, with materials and without, and the gap is usually AED 5–15 per hour or a flat AED 10–30 per visit. Over a weekly four-hour clean, choosing 'with materials' can add AED 1,000–2,500 a year.
The exception is deep cleans and specialist work. Steam machines, wet vacuums, rotary scrubbers and sofa-shampoo kit are exactly what the higher rate buys, and no sane household purchases them. For regular maintenance, supply your own; for anything involving machinery, let the price include it.
A regular clean is maintenance: floors, dusting, bathrooms, kitchen surfaces, beds. A deep clean is restoration: inside the oven and fridge, limescale, grout, skirting boards, under and behind furniture. Deep cleans are priced as a job rather than by the hour — commonly AED 400–900 for an apartment and AED 600–1,500 for a three-to-four-bedroom villa — and people flinch at those numbers next to an AED 150–350 regular visit.
The analyst's view is different. A home deep-cleaned two or three times a year needs fewer regular hours to stay presentable, because a two-hour weekly visit maintaining a clean baseline achieves more than three hours fighting accumulated grime. Households that skip deep cleans often creep from three to four weekly hours without noticing — an extra AED 2,000–4,000 a year, more than the deep cleans would have cost.
Reprice everything as total AED, then sanity-check the time assumption. A studio takes two to three hours; a two-bed apartment three to four; a villa five to eight cleaner-hours. A quote assuming two hours for a four-bedroom villa is not a bargain — it is a plan to leave early, or to call you mid-visit asking for more hours at a rate you can no longer negotiate. This is the single most common way cheap quotes become expensive visits.
This comparison step is why tamam shows multiple verified vendors side by side with transparent AED price ranges rather than one fixed rate — the range is honest about the fact that a real price depends on your actual home. Collect two or three quotes against one written scope and the outlier explains itself.
You can book window cleaning entirely over whatsapp if that is easier — describe the job, get AED ranges back, confirm.
The vetting happens before a vendor is listed — municipality licence, valid insurance, identifiable staff — so the comparison you make is between businesses that already cleared the bar.
One session with vinegar or a supermarket descaler can etch cloudy patches across a marble floor that only grinding and repolishing at AED 15–40 per square metre will remove. Confirm pH-neutral products at booking, and if you supply materials, remove the wrong bottles from reach entirely.
A genuine deep clean holds its value for months; a company proposing one every four weeks is selling regular cleaning in expensive packaging. Two or three deep cleans a year plus disciplined weekly maintenance is the cost-efficient rhythm for almost every UAE home.
Hours creep and rate drift are silent: the four-hour slot set years ago continues after your real need fell, and loyal-customer rates rise above market. Re-check booked hours against actual finish times and current ranges twice a year, then ask your existing vendor to match rather than switching.
As a working rule: two to three hours for a studio, three to four for a two-bed apartment, and five to eight cleaner-hours for a villa, often split across a team of two. First visits run longer than maintenance visits, so book generously once, then trim after you see what the cleaner actually finishes.
Two to three times a year for most UAE apartments, plus always at move-in and move-out. Homes near construction or with heavy shamal exposure may justify quarterly. More often than that and you are buying regular cleaning at deep-clean prices.
If you clean weekly at a fixed rhythm, usually yes — packages typically work out meaningfully cheaper per hour. Check three terms before signing: cancellation notice, whether missed visits roll over, and whether your slot and cleaner are fixed. Rigid terms with no rollover can cost more than ad-hoc booking in a travel-heavy year.
Below roughly ten to twelve genuinely needed hours a week, almost always — the full cost of sponsorship including visa, insurance, accommodation, flights and gratuity commonly reaches AED 30,000–60,000 a year, well above the salary figure people quote. Above twenty hours, or where the role includes childcare and cooking, live-in starts to make sense.
Usually not — interior oven and fridge cleaning, full window washing and grout work are deep-clean or add-on items, and assuming otherwise is the most common source of end-of-visit disappointment. If you want them, name them in the scope when booking so hours and price reflect it.
Serena is within our Dubai coverage. Open the app to see which vendors have slots near you today.
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