Arranging cleaning in Serena through tamam takes minutes: set the address, compare vendors and their AED ranges, choose the slot, pay in-app.
In Serena, the difference between a smooth cleaning visit and a wasted afternoon usually comes down to whether the vendor has worked the area before.
Vendor availability is steady and lead times are typically short. Budget roughly 2–6 hours on site for cleaning, plus a little for access if the building has a lift protocol.
Two ways in: the app for comparison and tracking, whatsapp if you would rather just talk to someone.
Open in the appBook on WhatsAppThe headline number in the UAE market is an hourly rate per cleaner, and it sits in a wide band of roughly AED 35–90. At the bottom you are usually getting one cleaner, no supplies, a weekday daytime slot, and a company that keeps overheads thin. At the top you are paying for provided materials, a supervisor, weekend or evening timing, insurance cover for breakages, and sometimes simply a brand premium in areas like Downtown Dubai or Saadiyat where companies know clients rarely compare.
Break the hour apart and the cost structure is consistent across the Emirates: the cleaner's wage and accommodation, transport between jobs, consumables if included, the company's trade licence and visa costs, and margin. That is why a rate of AED 25–30 per hour should worry you rather than please you — at that price something is being skipped, usually either the worker's legal status or any accountability when your glass dining table cracks.
A regular clean is maintenance: floors, dusting, bathrooms, kitchen surfaces, beds. A deep clean is restoration: inside the oven and fridge, limescale, grout, skirting boards, under and behind furniture. Deep cleans are priced as a job rather than by the hour — commonly AED 400–900 for an apartment and AED 600–1,500 for a three-to-four-bedroom villa — and people flinch at those numbers next to an AED 150–350 regular visit.
Where deep cleans are non-negotiable: move-in and move-out. UAE landlords routinely withhold part of a security deposit over cleaning, and deposits are far larger than the AED 400–900 an apartment move-out clean costs. A documented professional clean, with photos, is one of the highest-return cleaning purchases in the country.
The second is paying premium time out of habit. Friday and Saturday mornings are the most contested slots in the country and priced accordingly; the same company's Tuesday 9am visit can sit AED 10–25 per hour lower. If anyone in the household works from home even one weekday, moving the clean is free money. The third is scope-stuffing: a proper deep clean holds for months, so a company proposing one every four weeks is selling regular cleaning in an expensive wrapper.
Finally, loyalty without verification. Long-standing arrangements drift above market because nobody re-checks. You rarely need to switch — checking current ranges once a year and asking your existing company to match usually works, and keeping a good cleaner at a fair rate beats retraining a stranger on your home every quarter to save AED 5–10 an hour.
You can book cleaning entirely over whatsapp if that is easier — describe the job, get AED ranges back, confirm.
Rather than publishing one rate, tamam shows what multiple verified vendors charge for cleaning so you can pick the tier that fits the job and the budget.
| work | typical range |
|---|---|
| Regular clean, 2-bed apartment (3–4 hours) | AED 120–350 |
| Deep clean, 3–4 bed villa | AED 600–1,500 |
| Move-in / move-out clean, apartment | AED 400–900 |
These bands reflect typical jobs. Unusual scope gets quoted individually, still before you commit.
tamam checks the trade licence, the insurance and the technician identity for every vendor on the platform, and ratings from previous customers stay visible.
Underbooking is the classic trap: the team runs out of time, and you either accept a half-finished home or buy extra hours on the spot with zero negotiating position. Book realistic hours for the first visit, then trim once you have seen actual finish times.
A genuine deep clean holds its value for months; a company proposing one every four weeks is selling regular cleaning in expensive packaging. Two or three deep cleans a year plus disciplined weekly maintenance is the cost-efficient rhythm for almost every UAE home.
Hours creep and rate drift are silent: the four-hour slot set years ago continues after your real need fell, and loyal-customer rates rise above market. Re-check booked hours against actual finish times and current ranges twice a year, then ask your existing vendor to match rather than switching.
As a working rule: two to three hours for a studio, three to four for a two-bed apartment, and five to eight cleaner-hours for a villa, often split across a team of two. First visits run longer than maintenance visits, so book generously once, then trim after you see what the cleaner actually finishes.
Two to three times a year for most UAE apartments, plus always at move-in and move-out. Homes near construction or with heavy shamal exposure may justify quarterly. More often than that and you are buying regular cleaning at deep-clean prices.
Yes, and you should — a cleaner who knows your home works noticeably faster by the third visit, which is a real saving on hourly billing. Rebooking the same vendor through the tamam app is the practical way to keep that continuity without a contract.
Below roughly ten to twelve genuinely needed hours a week, almost always — the full cost of sponsorship including visa, insurance, accommodation, flights and gratuity commonly reaches AED 30,000–60,000 a year, well above the salary figure people quote. Above twenty hours, or where the role includes childcare and cooking, live-in starts to make sense.
Usually not — interior oven and fridge cleaning, full window washing and grout work are deep-clean or add-on items, and assuming otherwise is the most common source of end-of-visit disappointment. If you want them, name them in the scope when booking so hours and price reflect it.
Yes — Serena is covered across Dubai, with vendors who regularly work the area. Availability shows live in the app.
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