tamam connects Novelia households and businesses with vetted cleaning providers. You see the options, the AED range and the availability, then book directly.
Download the appBook on WhatsAppWhat makes Novelia specific for cleaning is a mix of housing type and access: primarily residential, so most bookings are villa or apartment work and timing follows family routines, with the practical constraints that come with it.
Vendor availability is steady and lead times are typically short. 2–6 hours is the usual window for window cleaning; larger properties or added scope push it out.
Glass, tracks and frames, inside and reachable outside.
A regular clean is maintenance: floors, dusting, bathrooms, kitchen surfaces, beds. A deep clean is restoration: inside the oven and fridge, limescale, grout, skirting boards, under and behind furniture. Deep cleans are priced as a job rather than by the hour — commonly AED 400–900 for an apartment and AED 600–1,500 for a three-to-four-bedroom villa — and people flinch at those numbers next to an AED 150–350 regular visit.
The analyst's view is different. A home deep-cleaned two or three times a year needs fewer regular hours to stay presentable, because a two-hour weekly visit maintaining a clean baseline achieves more than three hours fighting accumulated grime. Households that skip deep cleans often creep from three to four weekly hours without noticing — an extra AED 2,000–4,000 a year, more than the deep cleans would have cost.
Every cleaning quote in the UAE answers a slightly different question, which is why comparing headline rates misleads. First fix the job: bedrooms and bathrooms, floor type, materials included or not, whether you need ironing or interior-cabinet work. Then ask each vendor to price that exact scope. A vendor that revises its estimate after hearing details is being accurate, not evasive.
Reprice everything as total AED, then sanity-check the time assumption. A studio takes two to three hours; a two-bed apartment three to four; a villa five to eight cleaner-hours. A quote assuming two hours for a four-bedroom villa is not a bargain — it is a plan to leave early, or to call you mid-visit asking for more hours at a rate you can no longer negotiate. This is the single most common way cheap quotes become expensive visits.
The second is paying premium time out of habit. Friday and Saturday mornings are the most contested slots in the country and priced accordingly; the same company's Tuesday 9am visit can sit AED 10–25 per hour lower. If anyone in the household works from home even one weekday, moving the clean is free money. The third is scope-stuffing: a proper deep clean holds for months, so a company proposing one every four weeks is selling regular cleaning in an expensive wrapper.
Finally, loyalty without verification. Long-standing arrangements drift above market because nobody re-checks. You rarely need to switch — checking current ranges once a year and asking your existing company to match usually works, and keeping a good cleaner at a fair rate beats retraining a stranger on your home every quarter to save AED 5–10 an hour.
Every technician shows in the app with a name and photo before arrival, and the business behind them has cleared licence and insurance checks.
Prefer to talk it through? whatsapp works — send what you need and we will arrange the Novelia booking on your behalf.
Rather than publishing one rate, tamam shows what multiple verified vendors charge for window cleaning so you can pick the tier that fits the job and the budget.
As a rough guide for window cleaning: standard hourly rate, per cleaner around AED 35–90; materials and supplies surcharge, per visit around AED 10–30; regular clean, 2-bed apartment (3–4 hours) around AED 120–350.
The range narrows to an actual figure once a vendor sees the scope. You approve it before work starts.
For regular weekly cleaning, your own kit usually pays for itself within two to three months against a surcharge of AED 10–30 per visit, and lets you control what touches marble and delicate surfaces. For deep cleans, pay the inclusive rate — the machinery is the point.
Two to three times a year for most UAE apartments, plus always at move-in and move-out. Homes near construction or with heavy shamal exposure may justify quarterly. More often than that and you are buying regular cleaning at deep-clean prices.
Yes, and you should — a cleaner who knows your home works noticeably faster by the third visit, which is a real saving on hourly billing. Rebooking the same vendor through the tamam app is the practical way to keep that continuity without a contract.
Only pH-neutral cleaners. Vinegar, lemon-based products and most descalers etch marble permanently, and repolishing costs roughly AED 15–40 per square metre. State your floor type at booking and, if supplying materials, put the correct bottle out first.
No, and many regular clients hand over access once trust is established, but stay home for the first visit or two. Either way, secure valuables, cash and documents as standard practice — it protects the cleaner from suspicion as much as it protects you.
Yes — Novelia is covered across Dubai, with vendors who regularly work the area. Availability shows live in the app.
Underbooking is the classic trap: the team runs out of time, and you either accept a half-finished home or buy extra hours on the spot with zero negotiating position. Book realistic hours for the first visit, then trim once you have seen actual finish times.
One session with vinegar or a supermarket descaler can etch cloudy patches across a marble floor that only grinding and repolishing at AED 15–40 per square metre will remove. Confirm pH-neutral products at booking, and if you supply materials, remove the wrong bottles from reach entirely.
Hours creep and rate drift are silent: the four-hour slot set years ago continues after your real need fell, and loyal-customer rates rise above market. Re-check booked hours against actual finish times and current ranges twice a year, then ask your existing vendor to match rather than switching.
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Two ways in: the app for comparison and tracking, whatsapp if you would rather just talk to someone.
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